A blog for social media communicators at MIT
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Personal vs. Department Identity in Social Media
January 15, 2013
A few days ago I received an email from a colleague who manages social media for an MIT program. She wrote, "One thing that really confuses me is how to brand myself in relationship to [the program]. People reach me more than others via [the program's] social media accounts. Sometimes people ask 'Who is behind this...
Read the Post7 Ways to Get the Most Out of Twitter
March 19, 2012
Last week I listened to a Mediabistro presentation by Lauren Dugan, editor of AllTwitter.com. She listed seven ways to get the most out of 140 characters: Branding and visibility Customer support Customer outreach/feedback Networking Internal communication Generating leads Supporting other online presences Lauren also...
Read the PostFacebook: Pages vs. Groups
February 6, 2012
Every individual with a Facebook account has a personal 'profile' which can be used to connect with friends. Also, Individuals can post text, photos, and links to share with others. People have profiles; organizations cannot have profiles. However, organizations can create a 'page' or a 'group'. Once you have decided...
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